The vast majority of products purchased from our e-shop are covered by a 2-year warranty, with a reduced
1-year warranty applying to certain products and business users.
More information can be found on
the pages of individual products.
If your product develops a fault and you need to make a warranty claim, don't worry about where to send it.
Simply submit your claim online or
contact our customer care team, and
we will arrange collection on a date
and from an address that suits you.
We use authorised service centres,
so you can rest assured that your
claim will be handled in a professional and efficient manner.
If the manufacturer does not have its
own authorised service centre, we provide an independent repair service.