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Reviews DéLonghi ECZ 351.BK
Reviews DéLonghi ECZ 351.BK
Interested in reviews of DéLonghi ECZ 351.BK ? It got 4.3 out of 5 stars from our customers. Find specific customer reviews of DéLonghi ECZ 351.BK below. We will appreciate if you also share your experiences with DéLonghi ECZ 351.BK after purchasing.
User Reviews
Diana White
This machine is brilliant so far. I bought it to replace my last De'Longhi EC146 machine which I've had two of and which have served me very well for the last 6 years. I upgraded to the Scultura and am very happy.
All great
The design of the 'group' holder is awkward to empty. You have to remove the whole container to empty where as the group handle of the EC machine has a 'hold' facility to allow you to knock the coffee out. I now use the old group handle from my old machine which is much better. The 'incorporated crema device for perfect crema' claim is misleading. Which ever group handle I use I get the same 'crema'. Crema is a must for a good cup of coffee and this machine provides this ;)
Marc Hoppins, Bratislava - Ružinov
DéLonghi ECZ 351.BK
Purchased 17 December 2020 - leaky water container: seal not installed properly. Corrected that. Water leaking from inside unit. - returned 18 December 2020.
Store replacement 21 December 2020 - no water being pumped through filter and a very loud annoying pump-motor noise.
To be returned and a different device to be purchased/replaced.
None. Neither worked.
Very bad production quality.
Andrew Virnuls, Wellesbourne
This is my 4th espresso machine (in 20 years), and I had a real dilemma when choosing it. I'll describe the situation in case you're in the same position.
My last machine was a Gaggia Baby Class. It was so much better than my previous machines (bought cheaply from places like Comet and Currys) it was ridiculous - it made much richer and smoother espressos from the same beans. It was, however, quite unreliable - but at least you could buy spare parts for it, and new seals, etc., and I did most of the servicing myself.
When I decided that it was finally beyond repair, I was torn between getting something cheaper, and going the whole hog and getting a Rancilio Silvia. Seeing that this model was recommended by Which?, I decided to go cheaper. For me, that was a mistake.
Firstly, this is not a quality machine. After three months the markings had worn off the buttons, and even the arrow on the top around the knob was mostly worn away. After six months the casting of the brew head failed - there was a bang half-way through pumping an espresso and it fell in half. Alza provided a replacement, but three months later there are no markings on the buttons again.
More importantly, though, it makes inferior coffee. The panarello is OK and it froths milk quite well. The replacement produces a better crema than the first machine - it's often quite thick. The taste, however, is disappointing - it lacks the richness you'd expect from an espresso. I suspect that the reason is that the basket for the coffee is just too small - I'm using the two-cup filter, but it's still probably half the size of the one on the Gaggia.
For the money, it's probably a good buy - possibly better than other budget machines I've had - but if you're a coffee lover, and are considering "downsizing" from a more expensive machine, then you won't regret spending more.
compact size
relatively inexpensive
froths the milk quite well
produces a good crema
small filter/holder
disappointing espresso with no depth of flavour
markings wear off the buttons
casting failed after six months
water tank sits in a pool of water
keeps turning itself off when you're waiting for it to warm up
Michal, Praha 4 - Krč
Translated by Google Translate
Unfortunately, the whole device is bad. Low space for cups. The tightening of the coffee head is for bodybuilders, plus there is a risk of burns during handling, since the coffee machine is light and it is to hold it properly during handling.
Nice look, but it doesn't make good coffee.
Water outlet from the appliance.
He didn't turn it off.
He didn't respond on-off.
Zdeněk, Praha 4 - Podolí
Translated by Google Translate
Hilarious design, good cappuccino, easy to use
Watch out for forgotten switched-on functions (for milk) - when you switch on the espresso machine, it will switch off immediately - either this is a safety feature (if the steam circuit was open) or it is a surge protection reaction. Either way, it's good that the device can deal with it.
Karel, Praha 10
Translated by Google Translate
I've been using it every day for half a year and it works as it should.
It fulfils its purpose 100%
The material is not of the best quality, it has a "sencore" impression.
The symbols on the knobs were lost after a while.
It doesn't fry, it doesn't grind and it doesn't clean itself: -D
Customer, Milovice
Translated by Google Translate
Since we indulge in coffee a couple of times a week, we chose this machine (it seemed unnecessary in our case to buy a fully automatic machine) and we have no regrets. The coffee is good, the preparation is quick and easy. I was very pleasantly surprised by the milk frother. I can definitely recommend it. The design is beautiful, so it enriched our kitchen nicely.
The lever could be a bit higher, although it is a bit harder to insert it (but this is a small thing). It would be better if the coffee maker wasn't plastic but metal.
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