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60-Day Return Option 

In case you change your mind or buy an unwanted gift, make sure you can return products and receive an immediate refund.

  • You can return items within 60 days without giving a reason
  • You can unpack and test the product
  • Upon receiving the goods, we will provide you with a full refund in the form of Alza Kredit
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How does it work?

  • Purchase a service

    When buying an item, add the service in your cart.

  • The service is yours

    Once you've paid for the service, you can use it at any time during the next 60 days.

  • Don't want the goods?

    Return the goods to us, and you will receive an immediate refund.

The cost of the service depends on the price of the goods. In most cases, it is 5% of the product price.

Complete terms of service

Where can I find the service?

You can buy the 60-Day Return Option for all products covered by the service. You can see the option to buy it in the first step of the check-out process.
výběr služby Možnost vrátit zboží do 60 dnů v košíku
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Frequently Asked Questions

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Dear customer, your question you can send us a message via the contact form here, respectively. you can solve your query online using chat. If you want to use the chat log , please.
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