Alza's success is based on its high level of customer care. The company offers superior and comprehensive customer service, enabling it to satisfy even the highest individual customer requirements. Over the years, Alza has processed over 15 million orders and satisfied millions of customers throughout Europe.
Customers have enjoyed the reliability and quality of Alza's service for over two decades. This is reflected by the numerous prestigious awards Alza has received based on customer satisfaction surveys alone. An impressive 97% of Alza customers recommend the company, with 66% visiting the online store or branch network on a regular basis.
24/7fast, easy and convenient
Alza has set the standard for ordering and speed of delivery, with constant improvements to its service. With more options and services than ever before, customers can enjoy a fast, easy and convenient shopping experience, a wide range of delivery options, and can even find out the exact status of their orders 24/7.