Sales Permanently Suspended

We are sorry, but as of 27/5/2022, our sales have been suspended, and we no longer offer any products for purchase.

We sincerely apologise for any inconvenience and thank you for understanding.

Alzak Alzak

Warranty claims

If you need to make a warranty claim, please contact us. Alza mobile app and “My Alza” section is no longer operational.

We’re not all gone!

You can still shop on any of our other fully functional and reliable e-shops.

Basic Information

Arrow About a.s.

Company Name a.s.

Legal Address

Jankovcova 1522/53, Prague7 - Holešovice

Commercial ID No


VAT Registered No


Commercial Register Entry

Municipal Court in Prague, Section B, Insert 8573

Statutory Representatives

Aleš Zavoral, Petr Bena, Miroslav Kövary, Jakub Krejčíř



Legal Form

Joint-stock company

Arrow Claims, Complaints, Alternative Dispute Resolution

Customer Care Service

+44 (0)203 514 4411; [email protected]

Alternative Dispute Resolution

Online dispute resolution pursuant to Art. 14 section 1 ODR platform: The European Commission provides a platform for online dispute resolution (OS). Before proceeding with an out-of-court settlement for a dispute, we recommend that you deal with the situation first with us in the light of our experience.

Arrow Banking Information

Citibank NA

IBAN: GB80CITI18500818375909

Currency: GBP


Branch Name: London (DB AG)

Address: 6 Bishopsgate London Ec2p 2at